At triedntrue.in your privacy is important to us. OP Global ("Company", "we", "us", or "our") operates the website triedntrue.in. We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used and safeguarded.
This Privacy Policy describes how we collect, use, disclose and protect your information when you access or use our website and related services.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information
When you place an order, register an account, subscribe to communications, or contact us, we may collect:
- Full name
- Email address
- Phone address
- Billing and shipping address
- Payment details (Processed securely via payment gateway)
- Order history
- Preferences and interactions
B. Automatically Collected Information
When you visit our website, certain information may be automatically collected, including:
- IP address
- Browser types
- Device information
- Pages visited
- Date and time of visit
- Referral sources
This data is used for analytics, performance monitoring and website improvement.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates
- Manage returns and refunds
- Improve our products and services
- Send marketing communications (Where consent is provided)
- Run promotional campaigns and discounts
- Prevent fraudulent transactions
- Comply with legal obligations
3. Marketing Communications
By providing your contact details (Email or phone number), you consent to receive transactional communications related to your orders.
With your consent, we may also sent promotional communications via:
- SMS
- Social media platforms
You may opt out of promotional communications at any time by contacting us at care@triedntrue.in or using the unsubscribe option where available.
4. Third-Party Service Providers
To operate our business effectively, we may share necessary information with trusted third-party services providers, including:
- Payment processors
- Logistics partner and aggregators
- Website hosting platform
- Marketing and advertising platforms
- Analytics services
- Communication platforms
These service providers are authorized to use your information only to perform services on our behalf and are obligated to maintain data security.
We do not sell or rent your personal information to third parties.
5. Cookies & Tracking technologies
We use cookies and similar tracking technologies to:
- Enhance user experience
- Remember preferences
- Analyze website traffic
- Improve advertisement relevance
- Prevent repeated advertisement
Cookies do not personally identify users but help improve functionality and performance.
You may disable cookies in your browser settings; however, certain website features may not function properly.
6. Payment Security
All online payments are processed through secure third-party payment gateways. We do not store or have direct excess to your complete debit/credit card details.
Payment gateways use industry standard encryption and authentication mechanisms to protect transaction data.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory requirements
- Resolve disputes
- Enforce agreements
8. Disclosure of Information
We may disclose personal information:
- To comply with legal obligations
- In response to lawful requests by authorities
- To protect our rights or prevent fraud
- To enforce our terms and conditions
9. Your Rights
Subject to applicable laws, you may:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
To exercise these rights, contact is at care@triedntrue.in.
10. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Third-party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites.
We encourage users to review their privacy policies before sharing personal information.
12. Security Measures
We implement reasonable technical, administrative and physical safeguards to protect personal data against unauthorized access, misuse, loss, alteration or disclosure.
However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
13. Policy Updates
We reserve the right to modify or update this Privacy Policy at any time. Changes will be pasted on this page. Continued use of the website after updates constitutes acceptance of the revised policy.
14. Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact :
OP Global
C-228, SF, Rajshree Elanza,
Chenpur Road, New Ranip,
Ahmedabad-382480, Gujarat, India
Email: care@triedntrue.in
Phone: +91 8160335422
