At triedntrue.in, we take pride in ensuring your orders are delivered efficiently and safely. We offer cost-effective shipping, high-quality packaging, thorough inspections before re-dispatch, timely deliveries, and continuous communication throughout the entire shipping process.
Order Processing
- We process all orders within 2 to 48 hours of receiving them.
- You’ll receive updates once your order enters our shipping process.
Delivery Policy
- If your order is marked as "Delivered," but you haven’t received it, please reach out to our customer service within 24 hours of the delivery status update.
- We’ll work with our courier partners to investigate the issue, and it may take 48–72 hours to resolve.
Estimated Delivery Time
- Generally, orders are delivered within 4 to 6 business days, depending on the delivery location.
Delivery Coverage
- We ship across India and to numerous international locations.
- Domestic orders are handled by reliable courier services.
- International shipments are sent via registered couriers or international speed post.
Customer Support
- We respond to inquiries, process returns, replacements, and cancellations within two business days.
- Support Hours: Monday to Saturday, 10:00 AM to 5:00 PM IST
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Contact us
- Phone: +91-8160335422
- Email: care@triedntrue.in
Payment Methods
Cash on Delivery (COD)
- Available for eligible orders within India.
Online Payments
- We accept payments through Paytm, Net Banking, Credit/Debit Cards, and UPI (only for India-based transactions).
Credit Cards
- We accept Visa, MasterCard, and American Express credit cards.
- During checkout, you'll need:
- Card Number
- Expiry Date
- CVV (3-digit security code)
- After entering these details, you’ll be redirected to your bank’s 3D Secure page for additional verification.
Debit Cards
- We accept Visa, MasterCard, and Maestro debit cards.
- For debit card payments, you may be asked to provide:
- Card Number
- Expiry Date (optional for Maestro cards)
- CVV (optional for Maestro cards)
- Bank-issued online password for verification
Payment Security
- All payments are processed through trusted and secure payment gateways.
- To further protect your transaction, we use 3D Secure authentication to verify your identity and ensure a safe transaction.
