Website: triedntrue.in
Operated by: OP Global
Welcome to triedntrue.in. This website is owned and operated by OP Global, having its principal place of business in Ahmedabad, Gujarat, India (hereinafter referred to as "Company", "we", "us", or "our").
By accessing or using this website, purchasing products or relying on any information provided herein, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these Terms, please discontinue use of the website.
We reserve the right to modify, update, or revise these Terms at any time. Continued use of the website constitutes acceptance of such changes.
1. Usage & Medical Disclaimer
All products sold on this website are cosmetic formulations intended strictly for external use as part of a general skincare or haircare routine and are not intended to serve as medical treatments.
Any DIY recipes, ingredient information, product descriptions, and usage suggestions shared on this website are provided for general informational and educational purposes only. Nothing on this website constitutes medical advice, and no content is intended to diagnose, treat, cure or prevent any medical or dermatological condition.
Individual skin types, sensitivities, allergies, and reactions may vary. Customers are strongly advised to conduct a patch test prior to first use and discontinue use immediately if irritation or discomfort occurs.
If you have sensitive skin, known allergies, active skin concerns, are pregnant, nursing, under medical supervision, or have any dermatological or other health condition, please consult a qualified healthcare professional before use.
The Company shall not be held liable for adverse reactions resulting from individual sensitivities, allergies, misuse, overuse, improper storage, or failure to follow usage instructions.
2. Product Information & Natural Variations
Due to the natural origin of certain ingredients, slight variations in colour, aroma or texture may occur between batches. Such variations do not affect product quality or intended performance.
Customers are responsible for reviewing ingredient lists to check for potential allergens prior to purchase.
3. Warranty Disclaimer & Liability Limitation
We do not guarantee specific results from the use of our products. Products are provided on an "as is" basis, subject to applicable consumer protection laws.
To the extent permitted under applicable laws of India, OP Global shall not be liable for any indirect, incidental, special, or consequential damages arising from misuse, modification, allergic reactions, improper storage or individual application of products or DIY recipes.
Nothing in these Terms shall exclude or limit liability where such exclusion is not permitted under applicable law.
In any event, our total liability shall not exceed the amount paid for the product in question.
4. Orders, Pricing & Payments
We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases involving pricing errors, stock unavailability, suspected fraudulent transactions or technical issues.
Prices are subject to change without prior notice.
Payments are processed through third-party payment gateways. OP Global shall not be liable for payment processing failures or technical errors beyond our reasonable control.
5. Promotions, Discounts, Freebies & Offers
From time to time, OP Global may offer promotional schemes, discounts, bundle pricing, loyalty incentives, free shipping, complimentary products, referral benefits, or other marketing offers ("Offers") on eligible purchases made through triedntrue.in.
Applicability of Offers
- Offers are valid only for the period specified and subject to stock availability.
- Offers apply only to eligible products and order values as displayed at checkout.
- Certain Offers may be stackable where technically enabled on the website. The final applicability of one or more Offers to a specific order shall be determined solely by the checkout system at the time of purchase.
- Offers cannot be transferred, exchanged for cash, or applied retrospectively to completed orders.
Complimentary Products (Freebies)
- Complimentary products, where applicable, are auto-added based on predefined eligibility criteria at checkout.
- Freebies are subject to availability and may vary from time to time.
- In cases of stock unavailability, technical error, system malfunction, or operational limitations, we reserve the right to substitute the complimentary product with an item of comparable value or withdraw the complimentary offer without prior notice.
- Complimentary products cannot be claimed independently and are valid only when qualifying purchase conditions are met.
Refunds & Returns Involving Offers
In the event of cancellation, return, or refund:
- The refund amount shall be calculated based on the final discounted price actually paid by the customer.
- If returning part of an order results in the order value falling below the eligibility threshold for a promotion, the applicable discount or benefit may be proportionately reversed.
- Any complimentary product received as part of an Offer must be returned in unused condition if the qualifying order is returned.
- If a complimentary product is not returned when required, its reasonable value may be deducted from the refund amount.
Modification & Withdrawal
We reserve the right to modify, suspend, extend, or withdraw any Offer at our discretion without prior notice. Such changes shall not affect orders already successfully placed prior to the modification.
Misuse & Abuse
We reserve the right to cancel orders, restrict benefits, or suspend customer accounts in cases of suspected fraud, abuse of promotional mechanisms, technical manipulation, or violation of promotional terms.
Legal Compliance
Nothing in this section is intended to override or limit any statutory rights available to consumers under applicable laws in India.
6. Shipping & Force Majeure
We shall not be liable for delays or failure in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, strikes, governmental actions, pandemics, logistics disruptions or other force majeure events.
7. Intellectual Property
All content on this website, including text, images, product names, logos, graphics, design elements, and DIY formulations, is the intellectual property of OP Global and is protected under applicable intellectual property laws.
Unauthorized reproduction, distribution, modification, or commercial use of any website content is strictly prohibited and may result in legal action.
8. Privacy Policy
Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect, use and safeguard your information.
9. Policy Updates
We reserve the right to update, modify, or revise these Terms & Conditions at any time. Updated versions will be posted on this page, and continued use of the website indicates acceptance of such updates.
10. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Subject to applicable consumer protection laws, any disputes arising out of or in connection with the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the competent courts located in Ahmedabad, Gujarat.
